The University is keeping staff and students informed via its COVID-19 website and regular emails from the Vice-Chancellor. Staff are advised to refer to these as the authorative source for the latest information.
These Updated FAQS FOR STAFF WORKING ARRANGEMENTS (updated for phase 2) are supplementary information for Library operations.
Phase 2 return to work on site
More staff are returning to work on site during this second phase, for the Library this means rostered staff, study spaces, click & collected and scheduled staff by team will be on campus. Emergency information for staff onsite.
Consult relevant Study Spaces Processes & Click & Collect processes if working in these services Contact your team leader or manager if you have any questions or concerns about working on campus.
Follow the Guide to Using Library Facilities during COVID 19. Note there are very limited kitchen facilities.
University information for staff and students can be found on the University Coronavirus page. Scroll down to find staff information.
The State Government is encouraging workers to avoid public transport during peak hours check the Transport NSW website if using public transport to plan your journey in advance. Parking in zones 1, 2 and 3 on campus remain free and available to all staff.
COVID-19 RELATED FAQS FOR CLIENTS
Use these for answering client enquiries, these FAQs will be updated as our processes or services evolve during this time.
Learning and Development Resources
How to create a digital signature guide
– Creating a signature PNG file
How to add a digital signature to a PDF guide
Working From Home, Digital Literacy and Time Management resources
– to support staff and provide activities relevant to the new working arrangements at this time.
Wellbeing & ALIA Professional Development updates
– The Library has subscribed to a weekly ALIA Professional Development newsletter
and its associated resources which all Library staff now have access to, covering
topics like Working From Home, Ebooks, Ejournals, Training.
Resources to help manage uncertainty and build resilience
– Coursera, TedTalks and LinkedIn courses covering varied topics including times of
uncertainty and wellbeing
– University support page for Zoom meetings and consultations
Tips for successful Zoom Meetings
– This Week article
Inhouse Zoom guide for Library Staff
– A beginners guide, written for staff by staff
Something for everyone to be aware of and for anyone running a Zoom session with students or clients I would highly recommend you review and apply settings prior to your zoom session.
Essentially “Zoombombing” it is where uninvite guest(s) join the zoom session, use the screen sharing feature and start to broadcast offensive content in the zoom session to all participants. Click here to know what it is and to read instructions on how to prevent it.
An incident of “Zoombombing” was reported as happening earlier in the week with a tutorial class in MQBS.
As part of our evidence-based approach during the COVID-19 crisis, weekly reports on enquiries received by the library are being produced. These allow the Library to track trends and monitor any issues that need to be addressed.
Technology Tips & Tricks
- MQ Information Technology Support
- How to use TEAMS
- Connecting to VPN
- Free, commercial grade, antivirus software available to staff. The University is providing antivirus software suites to staff to use on their home computers and devices.
Sophos for Mac
- Wifi troubleshooting guide (MAC)
- Wifi troubleshooting guide (Windows)