Phase 3 return to work on site
More staff are returning to work on site during this third phase. For the Library this means rostered staff, individual study spaces, opening Levels 1 and 2 for self-service borrowing, and arranging on-site work by team. During this phase continue to maintain social distancing and good hand hygiene.
Key information sources
- University Coronavirus pages are the most up-to-date and authoritative source regarding COVID-19 impacts to the University. Information for staff and updates from the VC are located here.
- FAQS for staff working arrangements (pdf, updated for phase 3) deals with issues related specifically to the Library.
- Emergency information for onsite staff (pdf)
- Library services processes (OneNote). Contact your team leader or manager if you have any questions or concerns about working on campus.
- Using Library Facilities during COVID-19 (pdf) on safe use of bathrooms, kitchen, desk space.
- Transport NSW website The State Government is encouraging workers to avoid public transport during peak hours.
- COVID-19 related FAQs for clients will help answer client enquiries. These FAQs are updated as our processes or services change.
- Managing aggressive behaviour factsheet (pdf)
Learning and Development Resources
How to create a digital signature guide
– Creating a signature PNG file
How to add a digital signature to a PDF guide
Working From Home, Digital Literacy and Time Management resources
– to support staff and provide activities relevant to the new working arrangements at this time.
Wellbeing & ALIA Professional Development updates
– The Library has subscribed to a weekly ALIA Professional Development newsletter
and its associated resources which all Library staff now have access to, covering
topics like Working From Home, Ebooks, Ejournals, Training.
Resources to help manage uncertainty and build resilience
– Coursera, TedTalks and LinkedIn courses covering varied topics including times of
uncertainty and wellbeing
– University support page for Zoom meetings and consultations
Tips for successful Zoom Meetings
– This Week article
Inhouse Zoom guide for Library Staff
– A beginners guide, written for staff by staff
Something for everyone to be aware of and for anyone running a Zoom session with students or clients I would highly recommend you review and apply settings prior to your zoom session.
Essentially “Zoombombing” it is where uninvite guest(s) join the zoom session, use the screen sharing feature and start to broadcast offensive content in the zoom session to all participants. Click here to know what it is and to read instructions on how to prevent it.
An incident of “Zoombombing” was reported as happening earlier in the week with a tutorial class in MQBS.
As part of our evidence-based approach during the COVID-19 crisis, weekly reports on enquiries received by the library are being produced. These allow the Library to track trends and monitor any issues that need to be addressed.
Technology Tips & Tricks
- MQ Information Technology Support
- How to use TEAMS
- Connecting to VPN
- Free, commercial grade, antivirus software available to staff. The University is providing antivirus software suites to staff to use on their home computers and devices.
Sophos for Mac
- Wifi troubleshooting guide (MAC)
- Wifi troubleshooting guide (Windows)